3 easy steps to pay the tourist tax:
What is VISITAX or Visitor Tax?
VISITAX offers easy payment of tourist tax to Quintana Roo and its territories of Cancun, Playa del Carmen, Cozumel, and Tulum.
Quintana Roo is a popular destination in Mexico, with visitors coming from all over the world. Thanks to its tropical temperature, beautiful sceneries, sandy beaches, crystal clear water, lush green dense forest, rich local cuisine and culture, the region is a holiday destination.
According to national and international media, this state in Mexico’s southeast is always on the list of must-see locations.
So, if you are planning a trip to one of Quintana Roo’s paradisiacal resorts, such as Cancun, Bacalar, Tulum, Holbox, or Playa del Carmen, we have listed some tourist information you need to consider before you depart for Quintana Roo.
Starting from April 1, 2021, the state of Quintana Roo and the Mexican state authority has made it compulsory for foreign visitors above the age of 4 to pay tourist tax or commonly called Visitax.
This visitor tax will generate around $29.1 million in 2021, boost Mexico’s economy, and create many job opportunities for the local population. This is a reasonable step by the government as it will help and keep tourism booming in Mexico amid the COVID-19 pandemic, which is why the Quintana Roo state does not require a COVID-19 test result or any other traveling restrictions (for US citizens) as the country is back on track to keep the tourism industry running and flourishing.
Foreign visitors now need to pay tourist tax for the entire duration of their stay at Quintana Roo and other destinations such as Riviera Maya, Puerto Morelos, Grand Costa Maya, Isla Mujeres, and Cancun.
- Foreign visitors who are travelling to Quintana Roo above the age of 4 years with a valid passport.
- This visitor tax is valid for tourism, healthcare, education, and business purposes.
How to pay the tourist tax?
- The tourist application form is available here.
- This is a secure online platform where you can submit your application without any difficulties.
- The application form lets you add up to 10 visitors. First, of course, you need to enter their names, age and passport number.
- In case your group has more than 10 members, you may fill another application form for the rest of the group.
- A group or a family can make a transaction through one single form. However, the system will generate one receipt for all of the visitors of the group.
- After you have made the payment for the tourist tax, you will receive a QR Code in 12 hours via your email address. You will have to show it to the local or airport authorities. Please make enough copies for all of the group members.
- You can make your payment through PayPal or with a credit card.
- When departing Quintana Roo, you and your group members are required to show their receipts at the airport before you board your flight.
What information is needed to complete the Visitax application form?
- The number of individuals travelling
- Names of the individuals
- Each individual’s passport number
- Departure date
- Payment information
How does Visitax work?
Each visitor must pay a tourist tax when leaving the state of Quintana Roo and its mentioned territories. Visitors can pay the visitor fee at departure at the airport or during their stay at Quintana Roo through the Visitax application form.
Visitors can stay as long as they want up to 180 days, but they need to pay a one-time tourist fee of USD 29.80 (including government – 259 MXN per person and service fee) for the duration of their visit.
Visitax Frequently Asked Questions
No, only children or individuals above the age of 4 need to pay the visitor tax.
Yes, you can pay the visitor tax when leaving Quintana Roo at the airport through cash terminal.
Yes, you can pay it on your arrival or when leaving for home. Kiosk desks have been set up for this purpose, or you can ask a customer service officer for support. We recommend avoiding the queue on the kiosk desks and pay the tourist tax online here.
The following places are included in the list for which you have to pay the visitor tax:
– Playa del Carmen
– Riviera Maya
– Puerto Morelos
– Grand Costa Maya
– Isla Mujeres
The visitor tax is $29.80 USD per person. (including government tax – 259 MXN per person and service fee)